Marketplace Admin

Join Matahari Department Store as a Marketplace Admin and become an integral part of our dynamic e-commerce team! In this role, you'll be responsible for ensuring accurate and timely data entry that aligns with our company policies while supporting critical operational decisions through data analysis. You'll work closely with our sales and marketing teams to maintain our online store presence and optimize our inventory management system. This is your chance to leverage your administrative skills and data management expertise to drive our e-commerce growth in Karawaci, Banten.

As a Marketplace Admin at Matahari Department Store, you'll be at the heart of our e-commerce operations. You'll manage our online store presence, ensuring our inventory is up-to-date and our product listings are accurate. You'll also be responsible for processing orders, managing customer inquiries, and providing exceptional customer service. This role offers a unique opportunity to work in a fast-paced environment, where your skills and dedication will directly impact our business success.

📋 Tanggung Jawab Pekerjaan

• Ensure accurate and timely data entry for our e-commerce platform.
• Maintain and update our online store inventory and product listings.
• Process and manage customer orders, including order fulfillment and tracking.
• Handle and resolve customer inquiries and complaints promptly and professionally.
• Collaborate with sales and marketing teams to support promotional activities and campaigns.
• Monitor and report on key performance indicators (KPIs) related to e-commerce operations.
• Stay updated with industry trends and best practices in e-commerce data management.
• Assist in the implementation of new e-commerce tools and technologies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience in a similar administrative or data management role.
• Proficient in using Microsoft Office Suite, including Excel and Outlook.
• Familiarity with e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Certification in e-commerce or data management is a plus.

🛠️ Keahlian

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